Privacy Policy

Overview

Effective Date: October 20, 2026

At Mystique Elegance (https://mystiqueelegance.com), we respect your privacy and are committed to treating your personal information in a transparent, secure manner. This Privacy Policy details how we collect, use, and safeguard your data when you browse our website or purchase our products

Information we collect and how we use

We collect both voluntarily provided and automatically tracked data to ensure an optimal shopping experience:

  • Voluntarily Provided Data: When you make a purchase, attempt a purchase, or create an account, we collect your name, billing address, shipping address, payment details, email address, and phone number. We use this data to fulfill, process, and ship your orders, communicate transactional updates, resolve customer support inquiries, and deliver tailored marketing promotions in line with your preferences.
  • Automatically Collected Data (Cookies): Cookies are automatically deployed to ensure site security, track load times, handle identity verification, keep items saved in your shopping cart, monitor website traffic, and analyze overall store performance.
  • Log Files & Tracking: We use web beacons, pixels, and tracking tags to automatically note your browser type, IP address, referring/exit pages, and date/time stamps. This information is used strictly to screen site traffic and checkout submissions for potential risk or fraud and to optimize site navigation.

Secure Payments

To satisfy global financial privacy metrics, our business operates under strict data-minimization practices powered by GoDaddy's Secure Commerce Network.

  • Financial Information Collected: We collect transaction metadata required to process payments, including the customer's card brand (e.g., Visa, Mastercard), card token identifiers, the last 4 digits of the card number, the exact purchase amount, currency, timestamp, order ID, and transaction logs. We also collect the full name, verified billing address, telephone number, and email address associated with the financial account.
  • No Raw Card Storage: We do not see, log, or store full 16-digit credit card numbers, expiration dates, or CVV/CVC security codes on our local website database or servers.
  • Tokenization Protection: All sensitive financial data entered at checkout is instantly encrypted and replaced by an anonymous digital token.
  • How We Use Financial Data: This data is utilized exclusively to authorize holds, settle balances for ordered goods, validate transaction security to prevent chargebacks, block malicious web bots, issue accurate digital receipts, handle order modifications, and execute partial or full refunds.

 

 

Third-Party Disclosures & PCI Compliance

Financial data is shared strictly for processing, logistics, and legal compliance, including banking partners, e-commerce platforms, analytics tools, and regulatory requirements. Records are securely managed to meet PCI-DSS standards, tax regulations, and lawful requests.

Data Retention & Specialized Policies

Mobile Number Information & SMS Privacy

We are committed to protecting the mobile information you share with us. We collect your mobile phone number when you voluntarily provide it through website opt-in forms, checkout pages, or customer support channels, alongside text delivery status metadata.

  • How We Use Mobile Data: We use your mobile phone number exclusively to deliver transactional text updates and customer support responses when you request assistance.
  • Strict No-Sharing Commitment: We do not sell, rent, loan, trade, lease, or otherwise transfer your mobile phone numbers or SMS opt-in consent to any third parties or affiliates for marketing purposes. Any data sharing with third-party service providers (such as our dedicated SMS delivery platform) is done strictly to transmit your requested text messages and manage your preferences.

Adverse Events Reporting

When safety incidents or adverse events (e.g., skin irritations or allergic reactions) are reported, data is processed under strict regulatory and public health standards:

  • Information Separation: Health and safety tracking data is kept completely separated from standard marketing databases and sales information.
  • Strict Data Minimization: Identifiable personal names are scrubbed or pseudonymized into anonymous case files before being transmitted to regulatory agencies or public health oversight databases.
  • Legal Exemption from Erasure: Because health data logs are tied to legally mandated post-market surveillance and consumer liability defenses, they are legally exempt from consumer "Right to be Forgotten" or data deletion requests under frameworks like GDPR, CCPA, or federal safety mandates.

Need Help?

If you wish to view, update, amend, or completely delete any personal details we store about you, or if you wish to file a formal privacy complaint, please reach us at : info@mystiqueelegance.com